Privacy Policy

The Privacy Policy aims to describe the management of personal data collected by ACE sas (“Company”) through this website, in accordance with applicable laws.

DATA CONTROLLER

The Data Controller of personal data is ACE sas, with its registered office at Via Perseo 17 – 30028, Bibione (VE) (email: info@bibioneresidence.it).

DATA COLLECTION

The personal data that may be collected are as follows:

  • Personal data provided to receive a specific service (e.g., name and contact details);
  • Browsing data (e.g., IP address, location – country –, information about the pages visited by the user within the website, time spent on the website, time spent on each page, clickstream analysis. Although the Company does not collect this information to associate it with specific users, it is possible to identify users directly through such information or by using other collected data);
  • Cookies (i.e., small text files that can be sent and stored on the user’s computer by the websites they visit, and then retransmitted to those websites when the user visits them again. For further details, refer to the Cookie Policy available on the website).

METHODS AND PURPOSES OF PERSONAL DATA PROCESSING

The collected data (“Data”) may be processed for the following purposes:

  • To execute a specific request of the user or to provide the requested service (“Service”);
  • To allow the Company to conduct surveys aimed at improving the quality of products and services provided, based on the legitimate interest of the Company (“Customer Satisfaction”);
  • With the consent of the data subject, to send commercial and/or promotional communications about the Company’s products and services, as well as to conduct market research (“Marketing”);
  • With the consent of the data subject, to analyze behaviors, habits, and consumption patterns in order to improve the products and services provided by the Company and to meet the specific needs of customers (“Profiling”);
  • With the consent of the data subject, to communicate the Data to companies connected or affiliated with the Company, as well as partner companies in sectors (relevant sector), financial, insurance, and telecommunications, which may process the data to send commercial and/or promotional communications about the products and services of these companies, as well as to conduct market research (“Third-Party Marketing”);
  • To improve the user experience on the Company’s websites.

The Data may be processed through automated or electronic methods, and particularly by email or phone (e.g., automated calls, SMS, MMS), and any other digital channel (e.g., websites, mobile apps).

DATA STORAGE

The Data processed to provide the Service and for Customer Satisfaction will be stored by the Company for the period deemed strictly necessary to achieve those purposes.
However, the Company may continue to store such Data for a longer period in order to manage any disputes related to the provision of the Service.
The Data processed for Marketing and Profiling purposes will be stored by the Company from the moment the data subject has given their consent until such consent is revoked. If consent is revoked, the Data can no longer be processed for Marketing and Profiling purposes but may still be stored to handle potential disputes and/or litigation. The retention period for Marketing and Profiling purposes by ACE sas complies with local regulations as well as with measures from the Data Protection Authority.
The Data processed to improve the user experience on the websites will be stored for the periods indicated in the Cookie Policy.

OTHER PARTIES THAT MAY PROCESS THE DATA

The Data may be processed by entities acting on behalf of the Company and under specific contractual obligations, in EU or non-EU countries.
The Data may be communicated to third parties to comply with legal obligations, to comply with orders from public authorities, or to exercise a legal right of the Company in judicial proceedings.

TRANSFER OF DATA OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA)

As part of the contractual relationships of the Company, the Data may be transferred outside the European Economic Area (EEA), including by entering the Data into databases managed by third-party companies acting on behalf of the Company. The management of databases and the processing of Data are bound to the purposes for which the Data were collected and are carried out in full compliance with applicable data protection laws.
Whenever Data is transferred outside the EEA, the Company will take all appropriate contractual measures to ensure an adequate level of protection for the Data, including – among others – agreements based on standard contractual clauses for the transfer of data outside the EEA, approved by the European Commission.

LINKS TO THIRD-PARTY WEBSITES

Our websites may include:

  • Links to and from the websites of our partner networks, advertisers, and affiliates;
  • Some third-party programs (widgets and apps). In such cases, please note that these third parties may process your personal data collected through such programs for their own purposes.
    We accept no responsibility for third-party websites or programs. Please review the terms of use and privacy statements of these third parties before using or providing any information to third-party websites and programs.

DATA SUBJECT RIGHTS

The data subject is granted the following rights:

  • The right to access, meaning the right to obtain from the Company confirmation of whether or not their Data is being processed and, if so, access to the Data;
  • The right to rectification and deletion, meaning the right to obtain the rectification of inaccurate Data and/or the completion of incomplete Data, or the deletion of Data for legitimate reasons;
  • The right to restrict processing, meaning the right to request the suspension of processing if there are legitimate grounds;
  • The right to data portability, meaning the right to receive Data in a structured, commonly used, and machine-readable format, as well as the right to transmit the Data to another data controller;
  • The right to object, meaning the right to object to the processing of Data if there are legitimate grounds, including Data processing for marketing and profiling purposes, if applicable;
  • The right to lodge a complaint with the relevant data protection authority in the event of unlawful Data processing.

CHANGES TO THE PRIVACY POLICY

This Privacy Policy is effective as of 12/04/2024.
The Company reserves the right to partially or fully modify the Privacy Policy or simply update its content (e.g., following changes in applicable laws). The Company will publish any updates on this website.